Orders & Shipping
How long does it take to process my order?
All items are handmade to order and typically take 3–5 business days to prepare before shipping. However we do our best to dispatch orders as early as possible.
Do you ship internationally?
Currently we are shipping only within India
How can I track my order?
Once shipped, you'll receive a tracking link via email.
Products
Are your products handmade?
Yes! Every item is lovingly handmade by us using branded yarn.
Can I request a custom order?
Absolutely! mention customizations of size/color in Special instructions box during checkout. If you want a fully customized product reach out to us at sales@crochetqueens.com / whatsApp 8923116801 with your requirements.
How do I care for my crochet items?
Hand wash in cold water, lay flat to dry. Avoid machine washing if possible. General woolen care instructions apply.
Returns & Refunds
What is your return policy?
Please refer to our Return & Refund Policy for full details.
My item arrived damaged — what do I do?
Contact us within 48 hours at sales@crochetqueens.com with photos and we'll make it right.
Payments
What payment methods do you accept?
We accept all major credit/debit cards, UPI, and more via our secure checkout.